Privacy Policy

This Privacy Policy describes how JTechMinds LLC (“JTechMinds,” “we,” “our,” or “us”) collects, uses, and protects information in connection with jtechminds.com and the communication services we operate, including our interactive voice response (IVR) and text messaging (SMS) programs.

• Contact information you submit through our contact form, such as your name, email address, and message.
• Phone numbers you provide with your consent during an IVR call or demonstration, used to deliver the text messages you request.
• Usage analytics collected through Microsoft Clarity, which uses cookies and similar technologies to capture how visitors interact with our site (see “Cookies and Analytics” below).
• Server logs generated automatically when you visit the site, such as IP address, browser type, and pages viewed.

We use the information we collect to:

• Respond to your inquiries and requests.
• Deliver the messages and services you request, including one-time SMS messages you consent to receive.
• Operate, secure, and improve our website and services.

We do not sell your personal information, and we do not use it for third-party advertising.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share mobile information only with service providers who assist us in delivering messages — such as our messaging platform provider (Azure Communication Services) and telephone carriers — and only for the purpose of transmitting the messages you have requested. We may also disclose information where required to satisfy a law, regulation, or governmental request, or to protect our rights or property.

Our SMS program is governed by our Text Messaging Terms of Use.

We use Microsoft Clarity to understand how visitors use our site through behavioral metrics, heatmaps, and session replay. Clarity uses cookies and similar technologies to collect usage data. Data collected by Clarity is processed in accordance with the Microsoft Privacy Statement. You can limit this collection by disabling cookies in your browser settings.

We retain personal information only as long as needed for the purposes described in this policy, then delete it. We use reasonable administrative and technical safeguards to protect the information we hold; however, no method of transmission or storage is completely secure.

• To stop receiving text messages, reply STOP to any message from us.
• To request access to or deletion of your personal information, contact us using the details below.

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.

JTechMinds LLC
Email: support@jtechminds.com
Phone: +1 (754) 334-2345